Privacy Policy

Introduction

We (“we”, “us”, “our”) respect your privacy and are committed to protecting it. This Privacy & Messaging Policy (this “Policy”) describes how we collect, use, disclose, and protect your personal information, especially in relation to any marketing or promotional messages we may send you (via SMS, MMS, or other channels).

By providing your phone number, email address, or other contact information and accepting this Policy, you consent to the practices described herein.

2. What Personal Information We Collect

We may collect the following types of personal information from you:

* Contact information: e.g. your *name, **phone number, **email address*
* Messaging preferences: whether you want to receive marketing messages or not
* Usage information: logs or records of messages sent, status (delivered, failed), timestamps
* Any other information you voluntarily provide (e.g. in forms, surveys, feedback)

We collect this information when you sign up, register, opt in for messaging, interact with us, or otherwise provide it to us.

3. How We Use Your Information

We use your personal information for the following purposes:

* To send you transactional messages (e.g. confirmations, updates)
* To send you marketing, promotional, or informational messages *only if you have given us explicit consent*
* To analyze and improve our messaging services, measure delivery, and optimize content
* To comply with legal or regulatory obligations
* To prevent abuse, spam, or misuse of our services

We will *not* use your information for communications beyond what you have opted in for.

4. Consent & Opt-In / Opt-Out

* Before sending you any marketing or promotional messages, we will obtain your *express, informed consent* (opt-in).
* You can withdraw your consent at any time (opt-out) by replying with a keyword (e.g. “STOP”), or through any unsubscribe mechanism we offer.
* Once you opt out, we will cease sending you promotional messages. We may still send you transactional messages (e.g. account alerts) if needed.
* We will honor opt-out requests promptly and maintain records of consent and opt-outs for compliance.

5. Message Content, Frequency & Compliance

* We will clearly identify ourselves (our company name, brand) in every marketing message.
* We will include clear instructions on how to opt out/unsubscribe in every promotional message.
* We will not send messages at unreasonable frequencies or in violation of applicable messaging rules or spam laws.
* We will comply with RingCentral’s Acceptable Use Policy (AUP) and any specific requirements for SMS/MMS content. ([RingCentral][1])
* We will also adhere to relevant industry and regulatory standards (e.g. anti-spam, messaging laws in your jurisdiction).

6. Sharing & Disclosure

* We *will not sell or rent* your phone numbers or messaging consent to third parties for marketing.
* We may share your data with third-party service providers (e.g. SMS gateway, analytics providers) *only* to the extent necessary to operate the messaging service. These providers are contractually bound to keep your data confidential and use it only for the permitted purposes.
* We may disclose your information if required by law, or in response to a valid legal request (court order, regulatory demand).

7. Data Security & Retention

* We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
* We retain your personal information only as long as needed to fulfill the purposes for which we collected it (or as required by law).
* After you opt out or if you request data deletion (where legally permitted), we will remove or anonymize your information as appropriate.

8. Your Rights

Depending on applicable data protection laws in your jurisdiction, you may have rights such as:

* Access your personal data
* Correct or update your data
* Request deletion of your data
* Withdraw consent for marketing messages
* Object to or restrict certain processing

9. Data Privacy

Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.